Contact information

 

Need help with your order or have a question about Oceanveil? Email contact@aquariumsea.com.

Order support

Include your order number and a brief description of what you need help with. If your item arrived damaged, include clear photos or a video where possible.

Please do not send full payment-card details by email.

Shipping and returns

Read our Shipping policy for delivery information or our Return and refund policy for damaged-item claims.

Contact us before returning an item. We will provide the correct return address and instructions. Do not use the address on your parcel unless we confirm it.

Aquarium Sea operates from New Zealand.